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Learning Circuits Big Question: Working with Subject Matter Experts | LifeLongLearningLab
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Donald Clark Plan B: 10 challenging ways to get the best from your SMEs
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Donald Clark Plan B: 10 big reasons for rise of corporate MOOCs
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Donald Clark Plan B: Agile production – online learning needs to get its skates on
Saturday, September 14, 2019
Weekly Sporto bookmarks (weekly)
Saturday, September 7, 2019
Weekly Sporto bookmarks (weekly)
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Internet Access and Education: Key considerations for policy makers | Internet Society
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http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.837.7765&rep=rep1&type=pdf
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The Best Scrum Tools of 2019 for Agile Project Management - nTask
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9 Of The Most Popular Project Management Methodologies Made Simple - The Digital Project Manager
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4 Tips for Working With SMEs | Bottom-Line Performance
- Ah, SMEs. The heart and soul of any project.
- maximize this relationship.
- SMEs are subject matter experts providing guidance and explanation as you are building training on a given topic.
- SMEs will provide you with the raw information, but it is up to the learning designer to figure out how to teach the content and make it easily accessible.
- Position them as an expert in their content and you as an expert on learning and how people learn
- Recognize value they bring to the table
- Help them take a step back
- What level of proficiency they are trying to make the learner gain?Because of their position and knowledge, SMEs will always be tempted to provide more knowledge than the learner can actually absorb.
- Don’t assume SME understands how the learning solution is being designed and produced.
- Take the time to fully walk them through every step of process and show them deliverables produced at each stage
- Where do they plug in? How much time will they spend on each step? How will you interface with them?
- Clarify who ultimate decision maker is. Many times it isn’t the SME, it’s important to set this up. Is your SME there to be a consultant, or make the final decision? This is critical.
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Nuts and Bolts: Working With Subject Matter Experts (SMEs) | Learning Solutions Magazine
- this SME was strategic (if they don’t do it correctly, the paperwork will be misdirected or delayed or rejected, and they won’t achieve their goals)
- I’d found a more meaningful performance-based outcome, the critical content, and the “What’s in it for me?” factor important for gaining learner attention, all in one fell swoop.
- The better choice isn’t always the most experienced worker, but the most recently competent one: that newer person who remembers what it was like not to know how to do a task, who remembers having to learn and what that entailed.
- we are all SMEs for someone else: think of a time you have been one. How did it go? What did you learn? What does this look like from the SME’s point of view?
- Ask the right questions: Ask a subject matter expert, “Does the learner need to know this?”
- Often SMEs don’t understand that we are just trying to get a new performer up to speed, not create another SME.
- and, “How often does that happen?” and, “What is the consequence if the learner doesn’t know this/perform this?” Don’t ask “What do you know?” but “What decisions do you have to make?”
- “Can you give me an example of when the learner would use this information?”
- Do your homework: Spend some time researching and reading up on the topic before meeting with the SME.
- if you don’t want them to suggest a screen-by-screen narrated reading of the procedure, then show them another way to present it.
- Remember, the SME already has a job. Don’t expect endless, frequent meetings.
- Pay attention to the relationship: Begin with the end in mind. The SME has information that you need, so work to cultivate a collegial relationship — this will help you get the information you need. Be respectful. Appeal to their sense of expertise and mastery. And for goodness’ sake, say, “Thank you.
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3 Steps to Get MORE out of Subject Matter Expert (SME) Interviews
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How to convert the toughest SME – Cathy Moore – Training design
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E-Learning Secrets: Managing Subject Matter Expert Time, Part Two - eLearning Industry
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E-Learning Secrets: Managing Subject Matter Expert Time, Part One - eLearning Industry
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65 Tips on Managing Projects and SMEs for eLearning : Publications Library | The eLearning Guild
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